Question

exam: retail industry fundamentals (july 2024 release)
question 43 of 50
retailers use technology in stores and online to:
a. limit product selection.
b. monitor all the places they are shopping.
c. prevent customers from shopping.
d. make tasks easier and faster to complete for employees and customers.

Explanation:

Retail technology (like self-checkouts, inventory systems, and online shopping platforms) is designed to streamline operations for staff (e.g., automated inventory tracking) and improve the shopping experience for customers (e.g., quick checkout, easy online ordering). Options A, B, and C are incorrect: retailers use tech to expand product selection, not limit it; they do not monitor all customer shopping locations; and their goal is to enable, not prevent, shopping.

Answer:

D. Make tasks easier and faster to complete for employees and customers.