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Question
kevin owns a toy company. how should he ensure that his customers are receiving a high - quality product? offer a discount on future purchases to customers; test a prototype; repair products that have been sold to customers and are broken; survey customers and ask for suggestions
To ensure customers get high - quality toys, surveying customers for suggestions helps identify areas for improvement. Offering discounts doesn't improve product quality, testing a prototype is done before production, and repairing broken products is a post - sale fix, not a way to ensure initial high quality.
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Survey customers and ask for suggestions