Question

lily created comment cards to give to customers during the month of july. she takes all the feedback she received and determines how the company needs to improve its product. now that the product is improved, lily is launching a social media campaign to let customers know about the changes. in what department does lily most likely work?
a. sales
b. administration
c. marketing
d. production

Explanation:

Lily collects customer feedback to inform product improvements and launches a social media campaign to communicate these changes to customers. These tasks—gathering customer insights and executing promotional outreach to drive awareness—are core functions of the Marketing department. Sales focuses on direct revenue generation, Administration handles operational logistics, and Production manages product manufacturing, none of which align with Lily's described work.

Answer:

C. Marketing