Question

luiss ice cream store sales were down 15 percent this summer. the owner, luis, says that in his experience rainy summers mean lower ice cream sales. johanna, his assistant, notices the staff at luiss appear uninterested and slow to serve customers. he would like to replace at least one of them with a younger college student for the rest of the summer. johanna is using a(n) ______ perspective.
contingency
management theory
common sense
experience
hindsight
question 6
2 pts
______ is the interdisciplinary field dedicated to understanding and managing people at work.
organizational theory
management theory
organizational dynamics
management dynamics
organizational behavior

Explanation:

For the first question, Johanna is analyzing the staff - related issue in the context of business operations and making a decision about staffing, which aligns with management concepts. For the second question, organizational behavior is the field focused on understanding and managing people at work.

Answer:

First question: management theory
Second question: Organizational behavior