Question

multiple select question
select all that apply
kristen tried to tell her audience of inexperienced computer users how to design their own webpage. she used computer terminology but did not clearly define those terms. what two guidelines for effective informative speaking did kristen not follow?
□ she personalized her ideas to dramatize them in human terms.
□ she used language that was too technical for a general audience.
□ she overestimated how much the audience knew about computer programming.
□ she related the subject to the audience.
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Explanation:

Effective informative speaking for a general/inexperienced audience requires accessible language and matching content to the audience's knowledge level. Kristen used undefined technical terms, which is overly technical for her audience, and she overestimated their knowledge of computer programming by using jargon without explanation. The other options describe effective practices she did not use.

Answer:

• She used language that was too technical for a general audience.
• She overestimated how much the audience knew about computer programming.