Question

question 13 of 15
a company employee reports that their computer, which was recently upgraded with additional ram and a new ssd, is still experiencing sluggish performance. as an it analyst, you need to determine the underlying cause of the issue.
which of the following analyses would best help you identify the root cause of the sluggish performance?
analyze the systems temperature logs to check for any signs of overheating that might throttle performance.
analyze the network traffic to determine if bandwidth limitations are affecting the computers performance.
analyze the software applications running on the system to identify any resource - intensive processes.
analyze the system configuration to ensure that the new ram is operating in dual - channel mode and the ssd is properly configured.

Explanation:

The computer has been upgraded with hardware (RAM and SSD). Analyzing software applications for resource - intensive processes helps identify if software is causing the issue. Overheating might not be the main cause as new hardware is installed. Network traffic is less likely to be the root cause for general sluggishness. System configuration check is good but software analysis is more likely to find immediate issues.

Answer:

C. Analyze the software applications running on the system to identify any resource - intensive processes.