Question

question 15
which of the following metrics is used to assess how well goals under learning & growth of the bsc were achieved?
○ growth in revenues
○ asset utilization
○ new products to market
○ level of customer loyalty

Explanation:

• Growth in revenues relates to the Financial perspective of BSC.
• Asset utilization is also a Financial or Operational metric.
• Level of customer loyalty pertains to the Customer perspective.
• New products to market is relevant to the Learning & Growth (or sometimes Internal Process, but among the options, this is the one that ties to innovation and growth which is part of Learning & Growth goals as it involves developing new offerings through learning and organizational growth).

Answer:

C. new products to market