Question

question 16
4 pts
according to the linkedin learning video on organizational design, organizations trying to diagnose and assess root causes of problems within their firm can collect data such as:
○ customer reviews
○ employee surveys
○ performance data
○ all of the other options

question 17
4 pts
as described by beer, eisenstat and spector, task alignment represents the process of aligning employee roles, responsibilities, and relationships to address the organization’s most important competitive issue.
○ true
○ false

question 18
4 pts
group/team characteristics such as size, diversity, and cohesion, and group/team processes such as development, leadership, decision making, and cooperation and conflict are studied by organizational behavior.
○ true
○ false

Explanation:

Question 16

To diagnose organizational problems, customer reviews (feedback on products/services), employee surveys (insights from staff), and performance data (metrics on work output) are all useful data sources. So all options apply.

Beer, Eisenstat, and Spector's task alignment focuses on aligning employee roles, responsibilities, and relationships to tackle the organization's key competitive issue. So the statement is true.

Organizational Behavior studies group/team characteristics (size, diversity, cohesion) and processes (development, leadership, decision - making, cooperation/conflict). So the statement is true.

Answer:

D. All of the other options

Question 17