Question

question 4 of 9
in general, people who
manage conflict poorly
---------.
choose an option below
have poor communication
skills
tend to be newer or less
experienced staff members
tend to be seasoned or
more experienced staff
members
fail to see conflict in black
and white terms only

Explanation:

Poor conflict management is strongly linked to ineffective communication, as the ability to communicate clearly, listen, and express needs is core to resolving conflicts. The other options are incorrect: conflict management skill does not correlate directly with staff experience level, and seeing conflict in black-and-white terms is a rigid, unhelpful approach, not a trait of poor conflict managers.

Answer:

have poor communication skills