Question

question 6
1 point
when receiving a phone call from another healthcare professional asking for patient information, you should:
ask the patient to call them back directly
tell them to send an email request instead
confirm the identity of the caller and their right to access the information before sharing
provide all requested information immediately

Explanation:

Healthcare settings require strict adherence to patient privacy regulations (like HIPAA). Sharing patient information without verifying the caller's identity and legal right to access violates these rules, so this is the proper protocol. The other options either delay care unnecessarily, skip critical privacy checks, or do not follow standard privacy safeguards.

Answer:

Confirm the identity of the caller and their right to access the information before sharing