Question

which of the eight quality management principles emphasizes the value of strong relationships among customers, employees, and suppliers?
○ customer focus
○ engagement of people
○ relationship management
○ process approach

Explanation:

The question asks for the quality management principle focused on strong relationships between customers, employees, and suppliers. Customer Focus centers only on customer needs; Engagement of People focuses on employee involvement; Process Approach centers on managing activities as processes. Relationship Management specifically prioritizes building and maintaining mutually beneficial relationships with these key stakeholders.

Answer:

C. Relationship Management