Question

which of the following strategies should you use when you must handle an uncooperative patron? select three answers. use your facility’s policies as a guide signal for one of the other lifeguards on duty to help intervene involve a child’s parent or caregiver if they are available by also explaining the rule to them escalate to your manager consider bending—not breaking—the rule in certain situations check answer

Explanation:

To handle an uncooperative patron, the appropriate strategies are:

1. "Use your facility’s policies as a guide" - Facilities have established policies to handle such situations, so following them ensures consistency and safety.
2. "Signal for one of the other lifeguards on duty to help intervene" - Getting assistance from colleagues can help manage the situation effectively, especially in a team - based environment like a facility with lifeguards.
3. "Escalate to your manager" - If the situation is beyond one's ability to handle, involving a manager (who has more authority and experience) is a proper step.

The option "Involve a child’s parent or caregiver if they are available by also explaining the rule to them" is more specific to child - related situations and not general for an uncooperative patron. The option "Consider bending—not breaking—the rule in certain situations" is not appropriate as it goes against following established policies and can lead to inconsistent and potentially unsafe practices.

Answer:

• Use your facility’s policies as a guide
• Signal for one of the other lifeguards on duty to help intervene
• Escalate to your manager