Question

choose the best conflict de - escalation strategy for the situation. as you enter the \action over words\ stage of a conflict with a coworker, you notice that your coworker is starting to talk to you less and is using threatening body language. use delay tactics to buy time for the two of them to diffuse their emotions avoid communicating hostility verbally or through body language be an empathetic listener

Explanation:

In a conflict where a coworker shows threatening body - language and reduces communication, avoiding communicating hostility verbally or through body language can prevent further escalation. Delay tactics may not be sufficient as the situation has already advanced, and being an empathetic listener might not address the immediate issue of the threatening body - language.

Answer:

Avoid communicating hostility verbally or through body language