Question

donna is having a conversation with michael about a new vacation policy at work. donna strongly disagrees with most of michael’s opinions. which is the worst way for donna to handle the situation? a) donna should interrupt michael often and forcefully present her own point of view. b) donna should listen quietly without responding to avoid starting an argument. c) donna should pay careful attention to michael and then ask a follow up question. d) donna should make mental notes of how she will disagree when michael stops talking.

Explanation:

Effective workplace communication during disagreements involves respectful listening and constructive engagement. Interrupting someone to forcefully present an opposing view is disruptive, disrespectful, and escalates conflict, making it the worst approach. The other options focus on respectful listening or thoughtful preparation, which are appropriate strategies.

Answer:

A) Donna should interrupt Michael often and forcefully present her own point of view.