Question

an employee calls to complain that their computer is behaving erratically. some days, it functions correctly, and other days, it crashes frequently. sometimes, the system wont boot at all. you open the system case and notice the following: - two of the mounting screws are missing from the system hard - disk drive. - the system uses memory modules from several different manufacturers with mismatched capacities. - several capacitors on the motherboard are bulging and have a brown liquid oozing from them. - the chassis fan on the front of the case is oriented to blow air into the system. what should you do? reorient the chassis fan to draw air out of the system case. replace the motherboard. use additional screws to mount the hard - disk drive to the system case. replace the leaky capacitors on the motherboard. replace the existing memory modules with matching modules.

Explanation:

The bulging capacitors with leaking liquid on the motherboard are a serious issue that can cause erratic behavior and system crashes. Replacing the motherboard is necessary as fixing individual capacitors may not be a reliable long - term solution and the damage might be extensive. The other issues like mismatched memory modules, missing hard - disk mounting screws, and fan orientation are secondary compared to the motherboard problem.

Answer:

Replace the motherboard.