Question

employees often resent having to accept new work procedure improvements because ____.

• of the retraining that is involved
• they may have to work less hours
• they may have to work more hours
• it interrupts their routines

Explanation:

Employees are accustomed to their established work routines. New work procedure improvements disrupt these familiar patterns, causing discomfort or resistance. Retraining (first option) is a possible factor but less fundamental than routine disruption. Working less or more hours (second and third options) are not typical primary reasons for resenting procedure improvements; routine interruption is a more common psychological and behavioral reason.

Answer:

D. it interrupts their routines