Question

johanna is responsible for setting goals and planning at a medium - sized company. her job title is director of communications. what level of manager is johanna?
a. operational manager
b. executive director
c. top - level manager
d. middle manager

Explanation:

Middle managers oversee specific departments, set departmental goals, and plan for their area, which matches Johannes's role as director of communications (a department lead) responsible for goal-setting and planning at a medium-sized company. Operational managers focus on daily tasks, top-level managers handle overall organizational strategy, and executive director is a C-suite/top-level title, not a level category here.

Answer:

D. Middle manager