Question

live w health lesson 2.4 being a healthy consumer skill - building challenge worksheet: making a consumer complaint name:riley sim. class: health p.2 date: 9/29/26 imagine that after using the acne cream you bought at the local drug store, the cream actually worsened your complexion and made your face dry and flaky the next day. you continued using the cream, but after three days, your acne hadnt improved and your skin still felt dry. the package claimed that it could clear up pimples in 24 hours. step 1: create an assertive i - message to communicate your concerns. now think about what you would say if you had the chance to talk to the maker of the acne cream. begin by explaining what happened to you when you used the product. then use the assertiveness technique in this chapter to help you express your concerns. write out a script before you practice.

Explanation:

The task is to create an assertive message to communicate dissatisfaction with an acne - cream product that did not perform as claimed. The assertiveness technique from the chapter should be used to express concerns clearly.

Answer:

Dear Acne Cream Maker, I purchased your acne cream from the local drug store. After using it, instead of clearing up my pimples in 24 hours as your package claimed, it worsened my complexion, making my face dry and flaky. I continued using it for three days, but my acne didn't improve and my skin remained dry. I expect a product to deliver on its promised results. Please address this issue and provide a solution, such as a refund or a more effective alternative product.