Question

part c. comprehension & short response
answer in 2-3 sentences.

1. why is non - verbal communication just as important as verbal communication?
2. give one example of a positive non - verbal signal and one example of a negative one.
3. how can tone of voice change the meaning of the same words?
4. what does professional etiquette mean in your own words?

in the workplace, strong communication skills are essential. verbal communication includes what we say and how we say it. using a respectful tone, clear words, and professional language makes conversations effective. non - verbal communication is just as important—it includes eye contact, gestures, body posture, and facial expressions. for example, crossing your arms may make you seem unfriendly, while nodding shows agreement and attentiveness. both verbal and non - verbal communication create a lasting impression in professional settings.

Explanation:

1.

Non - verbal communication conveys emotions, attitudes, and intentions. It complements verbal communication, as in a job interview, a firm handshake (non - verbal) and confident speech (verbal) together create a good impression.

Positive non - verbal signals show friendliness or agreement. Negative ones show disinterest or rudeness.

Tone affects how words are perceived. A warm tone can make words seem kind, a harsh tone can make the same words seem rude.

Answer:

Non - verbal communication is as important as verbal communication because it conveys unspoken messages (like emotions and attitudes) and complements verbal communication to create a complete communication experience, e.g., in a meeting, nodding (non - verbal) shows agreement while speaking (verbal) shares ideas.

2.