Question

question 43 (1 point)
rates of ____ are an excellent indication of a companys service level.
guest retention
room
food & beverage
question 44 (1 point)
having a trained security staff can play a part in ____ a hotel against certain lawsuits.
competing
challenging
protecting
question 45 (1 point)
management needs to carefully examine its operation and premises to discover potential ____ exposures.
security
product
market

Explanation:

• For Question 43: Guest retention rates reflect customer satisfaction with service, indicating a company's service level.
• For Question 44: Trained security staff can safeguard a hotel from legal - related issues, so they play a part in protecting it.
• For Question 45: Management examines operations and premises to find potential security - related risks.

Answer:

Question 43: Guest retention
Question 44: Protecting
Question 45: Security