Question

question 2 match the following effective negotiation strategies with their respective descriptions. developing the ability to articulate value, present cases confidently, and discuss sensitive topics diplomatically knowing ones alternatives if the negotiation fails to empower better decision - making emphasizing the importance of maintaining optimism and professionalism during negotiations a. batna b. communication skills c. positive attitude

Explanation:

The first description is about expressing value, presenting cases and handling sensitive topics, which relates to communication skills. BATNA (Best Alternative To a Negotiated Agreement) is about having alternatives in case negotiation fails, which matches the second description. The third description emphasizes optimism and professionalism, which is related to a positive attitude.

Answer:

1. b. communication skills
2. a. BATNA
3. c. positive attitude