Question

question 3
4 pts
three broad categories of definitions of quality are:
○ pareto, shewhart, and deming.
○ user based, manufacturing based, and product based.
○ internal, external, and prevention.
○ low - cost, response, and differentiation.
○ product quality, service quality, and organizational quality.

Explanation:

In quality - management literature, the three broad categories of quality definitions are user - based (quality is defined by user satisfaction), manufacturing - based (quality is conformance to specifications), and product - based (quality is based on inherent product characteristics).

Answer:

B. User based, manufacturing based, and product based.