Question

tara is in a very important fast paced business meeting with a customer and is using her smart phone to take notes. she notices an urgent text message comes in from her boyfriend about an upcoming trip.
what should she do?
○ ask the customer if they would mind if she took a minute to respond to her boyfriend.
○ respond to him during a break.
○ text him while no one is watching.
○ post a message on facebook about it while in the meeting.

Explanation:

In a critical, fast-paced customer meeting, prioritizing the customer and maintaining professionalism is key. Interrupting the meeting, responding discreetly unprofessionally, or using social media during the meeting are all inappropriate as they distract from the business discussion and show lack of respect to the customer. Waiting for a break ensures professionalism while still addressing the message.

Answer:

B. Respond to him during a break.