Question

what is the first step in the decision - making process?
take action.
get information.
form a decision.
identify the choices.

Explanation:

In the decision - making process, the first step is to identify the choices available. "Take action" is a later step where the decision is implemented. "Get information" comes after identifying choices as you gather info about the options. "Form a decision" is also a later step where you finalize the choice. So the first step is to identify the choices.

Answer:

D. Identify the choices.