Question

when checking in a patient, which of the following actions should the medical assistant take after verifying the patient’s information?

• make a copy of the insurance card.
• take a photograph of the patient.
• collect any insurance copayments from the patient.
• ask the patient to have a seat.

Explanation:

After verifying patient info during check - in, a medical assistant's next step is to ask the patient to have a seat. Making a copy of the insurance card or taking a patient's photo is not standard post - verification, and collecting copayments usually comes later. So the appropriate action is to ask the patient to be seated.

Answer:

Ask the patient to have a seat.