Question

which metric quantifies the delta between estimated resource cost and actual resource cost?

price variance

planned resource utilization

usage variance

resource allocation ratio

question 4
1 pts

which metric assesses the likelihood that a stakeholder feels satisfied and may be willing to recommend the project to others?

morale

turnover

net promoter score (nps)

mood chart

Explanation:

First Question (Metric for delta between estimated and actual resource cost)

• Price Variance measures the difference between the estimated (standard) cost and actual cost of resources (like materials or labor) based on price differences.
• Planned Resource Utilization is about how planned resources are used, not cost differences.
• Usage Variance is about the difference in the quantity of resources used, not cost.
• Resource Allocation Ratio is about how resources are allocated, not cost variance.

• Net Promoter Score (NPS) specifically measures the likelihood of a stakeholder (customer, project stakeholder) recommending a product, service, or project to others, based on their satisfaction.
• Morale is about team or individual motivation, not stakeholder recommendation.
• Turnover is about employee retention/attrition, not stakeholder satisfaction.
• Mood Chart is for tracking moods, not stakeholder recommendation likelihood.

Answer:

A. Price Variance

Second Question (Metric for stakeholder satisfaction and recommendation likelihood)