Question

you have arrived at the airport and have just checked your bags. you ask the employee who checked your bags for directions to the nearest washroom. they point to the left as they greet the next person in line.
q1 when the employee points to the left, what function of non - verbal communication are they implementing?
select the correct option, and then select the submit button.
reinforcing
substituting
contradicting

Explanation:

The employee uses pointing (a non-verbal cue) to convey the direction to the washroom instead of using verbal language, which fits the substituting function of non-verbal communication—replacing verbal messages with non-verbal ones. Reinforcing would add emphasis to a verbal message, and contradicting would send a non-verbal signal that conflicts with a verbal one, neither of which applies here.

Answer:

B. Substituting