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Question
lindsey has always done her work well and received good feedback from her boss. but for the past few months, her performance at work is slipping. as a single mom, she has missed at least one workday a week due to illnesses with her two kids, and a coworker has complained. this results in a negative attitude towards her coworkers as well as her productivity and work quality being low.
her supervisor has been observant of lindseys declining work performance, as well as her absences, but does not know what is going on in her home life.
he meets with her to talk about his concerns with her performance.
how should she respond?
○ lindsey should confront the coworkers she thinks have reported her negative behavior to her supervisor.
○ lindsey should accept the constructive criticism and work with her supervisor to come up with a plan to improve her performance.
Confronting coworkers would likely worsen workplace tensions and not address the core performance and attendance issues. Accepting constructive criticism and collaborating with the supervisor to create an improvement plan addresses the supervisor's concerns, opens the door to potentially discussing (if appropriate) the home challenges impacting work, and focuses on finding solutions to restore performance.
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Lindsey should accept the constructive criticism and work with her supervisor to come up with a plan to improve her performance.