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what two strategies improve empathic listening?
□ listen without interrupting.
□ be cautious about offering unsolicited advice.
□ try to feel sorry for the speaker.
□ use skepticism and make judgments about what the speaker is saying.
Empathic listening focuses on understanding the speaker's perspective. Listening without interrupting allows the speaker to fully express themselves, which is core to empathic listening. Being cautious about unsolicited advice avoids shifting focus away from the speaker's experience. Feeling sorry can skew perspective, and skepticism/judgments contradict the non-judgmental nature of empathic listening.
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A. Listen without interrupting.
B. Be cautious about offering unsolicited advice.