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Question
name
conflict resolution
conflict is a natural part of life. no two people are alike, and differences in opinion can lead to problems. conflict resolution involves solving problems in a way that no one is hurt and everyone is treated respectfully.
people respond to conflict in different ways. conflict avoidance means pretending no conflict exists or giving in to avoid a conflict. conflict confrontation occurs when people argue over many issues and demand to have their way. when conflict avoidance or conflict confrontation occurs, one side always loses.
the most successful way to resolve conflicts is to approach the situation in a constructive way and to seek a fair solution. try to think of conflicts as challenges rather than problems. show the other person that you care by listening to what he or she has to say. tell the person how you feel and what youd like to have happen, without making accusations or causing him or her to feel defensive. writing about the problem may help you clarify the issues and consider your alternatives. brainstorm a variety of solutions rather than settling on the first solution that comes to mind. try to stay calm; criticizing and name - calling will not make the other person open to your ideas. try to ask questions in response to resistance. for example, if a person says, \that will never work,\ ask, \what do you think might work then?\ or \what problems do you think there will be?\ remember that the other persons ideas are important too. if necessary, get help from an adult or a respected friend.
circle the letter of each correct answer below.
- conflict
a. means two people hate each other
b. exists in everyones life
c. is best resolved by demanding what you want
- which of the following is not part of effective conflict resolution?
a. making accusations
b. brainstorming solutions
c. listening to others
- conflict resolution involves
a. giving in to the wishes of others
b. getting what you want
c. considering the viewpoint of others
- describe a conflict that didnt turn out the way you wanted it to. explain how you would handle it now that you have learned some conflict resolution skills.
- The text states that conflict is a natural part of life for everyone. Option a is wrong as conflict isn't just about hatred, and option c is incorrect as demanding what you want isn't the best way to resolve conflict.
- Making accusations is counter - productive in conflict resolution. Brainstorming solutions and listening to others are key elements.
- Effective conflict resolution involves considering others' viewpoints, not just giving in or getting what you want.
- The answer is based on applying the conflict - resolution skills described in the text, such as listening, communicating calmly, and brainstorming.
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- b. exists in everyone's life
- a. making accusations
- c. considering the viewpoint of others
- (This is a subjective - answer question. An example answer could be) Once, I had a conflict with a friend over which movie to watch. We both insisted on our own choices and ended up not watching any movie. Now, I would first listen to my friend's reasons for choosing a particular movie, share my own reasons calmly, and then brainstorm together, like suggesting we could watch one movie now and the other next time.