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Question
question 9 (mandatory) (2.5 points)
one of the first difficulties that many people face in solving problems is that they will
not:
a) look at the disadvantages.
b) admit that they have a problem.
c) evaluate the solution.
d) not list the benefits.
question 10 (mandatory) (2.5 points)
identifying and organizing information about the problem can be done by:
a) getting advice about the problem.
b) journaling our ideas.
c) carefully defining the problem.
d) asking key questions.
Question 9
In problem - solving, a fundamental first hurdle for many is acknowledging that a problem exists. Looking at disadvantages (option a) is not the primary initial difficulty. Evaluating the solution (option c) comes after identifying and working on the problem. Option d is ill - phrased and not a typical initial problem - solving difficulty. So, the correct answer is the one about admitting having a problem.
To identify and organize information about a problem, asking key questions helps in uncovering relevant details and structuring the information. Getting advice (option a) is more about external input rather than organizing one's own understanding. Journaling ideas (option b) is more about recording thoughts. Carefully defining the problem (option c) is about clarifying the problem itself, not directly about organizing information. So, asking key questions is the right approach.
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b) admit that they have a problem