Question

read this passage: fletchers books is a large and well - known used bookstore in the williams county area. at fletchers, we appreciate our customers and promise to treat them with respect, providing them with excellent service and great value. at fletchers, a satisfied customer is a customer for life! based on the information from the companys website, which information should you highlight in your cover letter? a. your proximity to williams county b. your excellent customer service skills c. your favorite genre of book d. your interest in used books

Explanation:

The bookstore emphasizes customer - respect and excellent service. Highlighting one's own customer - service skills would align with the company's values.

Answer:

B. Your excellent customer service skills