Question

realtor® maria and non - member broker john are involved in a dispute over a commission from a recent property sale. the local board of realtors® requires mediation before arbitration. sarah and john attempt mediation, but it fails to resolve the dispute. what should maria and john do next according to article 17 of the code of ethics? file a lawsuit in court to resolve the dispute. submit the dispute to arbitration in accordance with the policies of the board. request another mediation session with a different mediator. ignore the dispute and move on to other transactions.

Explanation:

The local Board of REALTORS® requires mediation before arbitration. After mediation fails, according to the process and Article 17 of the Code of Ethics, the next step is to submit the dispute to arbitration as per the Board's policies. Filing a lawsuit is not the next step here, requesting another mediation is not required as mediation already failed, and ignoring the dispute is unethical and against the process.

Answer:

B. Submit the dispute to arbitration in accordance with the policies of the Board.