Question

shana was waiting on a very unpleasant man in the restaurant where she works. even though the man was initially very grumpy, her positivity eventually helped turn his mood around, and by the end of the meal, he not only left her a large tip but left his book publishers business card with a note that told shana to give his publisher a call when she finished writing the book that she was working on. shanas positivity had the power to turn a bad situation into what?(1 point)a new opportunitya guaranteed pay raisea huge disappointmentan offensive situation

Explanation:

Shana's positivity improved the customer's mood, leading to a large tip and a business card from a book publisher, which is a potential new chance for her writing work. The other options do not match the outcome described: there is no guaranteed pay raise, it is not a disappointment, and the situation became positive, not offensive.

Answer:

a new opportunity