Question

what should customers avoid doing before speaking to their claims rep after an accident? discuss accident with police beginning repairs on vehicles booking a vacation choosing a new car

Explanation:

After an accident, customers should coordinate with their insurance claims representative first before taking actions that could affect the claim assessment. Discussing the accident with police is a standard, necessary step. Booking a vacation or choosing a new car have no impact on the claims process. However, starting vehicle repairs prior to speaking to the claims rep can interfere with the insurance company's ability to inspect the damage, validate the claim, and approve repair costs, so this should be avoided.

Answer:

B. Beginning repairs on vehicles