Question

what should the writer include in the second body paragraph of an e-mail that addresses a problem? check all that apply.
□ a clear viewpoint on the problem
□ an explanation of the problem
□ the importance of solving the problem
□ a clear solution to the problem
□ some of the effects of the problem

Explanation:

In a problem-focused email, the first body paragraph typically introduces and explains the problem. The second body paragraph builds on this by emphasizing why the problem needs fixing (its importance), outlining tangible effects of the issue, and presenting a clear solution to address it. A clear viewpoint and initial problem explanation belong in earlier sections (opening/first body).

Answer:

• the importance of solving the problem
• a clear solution to the problem
• some of the effects of the problem