Question

1. which is true about textual features in business documents?

textual features are only found in electronic business documents.
textual features act as signposts, or clues, to help readers of business documents.
textual features are things that complicate business documents, making them harder to read and understand.
textual features are unrelated to how a document looks.

Explanation:

• Analyze each option:
• Option 1: Textual features exist in all business documents (print and electronic), so this is false.
• Option 2: Textual features like headings, bullet points, etc., guide readers (act as signposts), so this is true.
• Option 3: Textual features simplify understanding, not complicate, so false.
• Option 4: Textual features relate to document appearance (e.g., formatting), so false.

Answer:

B. Textual features act as signposts, or clues, to help readers of business documents.