Question

a patient comes to crouse hospital for her chemotherapy infusion. she asks the nurse if something is wrong, as the nurse was not wearing so much ppe the last time she had her infusion. the nurse tells the patient:

• “nothing is wrong.”
• “the last nurse should have worn ppe.”
• “i am wearing ppe to protect you.”
• “there are new guidelines in place to keep healthcare workers, patients, and the environment safe.”

Explanation:

This response is honest, addresses the patient's concern directly, and frames the PPE use as part of a broader, safety-focused update without blaming other staff, dismissing the patient's observation, or providing misleading information. It maintains trust and transparency in the nurse-patient relationship.

Answer:

• "There are new guidelines in place to keep healthcare workers, patients, and the environment safe."