Question

looking at the required address field of a memo, lorena wants to impress her new boss with her professionalism and speed with putting the request out to several departments. which of the following will be the most efficient practice?

• each department’s name separated by commas on the “to” line, the boss’s name on the “cc” line, and lorena’s full contact information below the message’s content.

• separate each department’s name should be separated by commas on the “to” line, with the boss’s name on the “cc” line and lorena’s name on the “from” line

• all internal department names on on the cc line, the boss’s email id on the “bcc” line, and a friendly signature or “lorena” with her office telephone number.

Explanation:

To determine the most efficient memo - addressing practice, we analyze each option:

• Option 1: Putting Lorena's full contact info below the message content is not necessary for internal department communication and is less efficient as it adds extra, non - essential information.
• Option 2: Listing each department's name separated by commas on the “to” line (for direct recipients), the boss's name on the “cc” line (to keep them informed), and Lorena's name on the “from” line (to identify the sender) follows standard business memo formatting for internal communication. It clearly identifies recipients, the sender, and keeps the boss in the loop without unnecessary details.
• Option 3: Putting internal departments on the “cc” line instead of the “to” line is incorrect as “cc” is for those who need to be informed but not the primary recipients. Also, using “bcc” for the boss's email ID is not standard for internal memos where transparency in recipients is preferred.

Answer:

B. Separate each department's name should be separated by commas on the "to" line, with the boss's name on the "cc" line and Lorena's name on the "from" line