Question

multiple choice question
read this passage. then, answer the question.
assertiveness
the level of directness in speech varies greatly across cultures, and this can lead to miscommunication, misinterpretation of motivations, and hard feelings. the cultural dimension of assertiveness deals with the level of confrontation and directness that is considered appropriate and productive. typically, north americans and western europeans are the most assertive in business situations, whereas asians tend to be less assertive. the mentality of say it how it is, cut to the chase, and dont sugarcoat it is emblematic of high assertiveness. members of highly assertive cultures often view members of less - assertive cultures as timid, unenthusiastic, uncommitted, and even dishonest, since they withhold or temper their comments. on the other hand, members of less - assertive cultures often view members of highly assertive cultures as rude, tactless, inconsiderate, and even uncivilized. in particular, businesspeople notice differences in levels of assertiveness when a yes or no answer is expected. in less - assertive cultures, the answer is sometimes vague; people are expected to read between the lines. as guy mcleod, president of airbus china, stated, in europe or the states, yes means yes, so we can work together toward a common goal. here, yes doesnt always mean yes, and no doesnt always mean no. one piece of advice i give people about china: everything is difficult, but everything is possible.
source: cardon, peter. business communication. new york, ny: mcgraw - hill education, 2014. p. 5, 43 - 44, 68, 74, 95 - 96, 99, 177, 184. copyright ©2014 mcgraw - hill education. all rights reserved. used with permission.
select the supporting detail about less - assertive cultures.
o on the other hand, members of less - assertive cultures often view members of highly assertive cultures as rude, tactless, inconsiderate, and even uncivilized.
o the mentality of say it how it is, cut to the chase, and dont sugarcoat it is emblematic of high assertiveness.
o in europe or the states, yes means yes, so we can work together toward a common goal.
o in particular, businesspeople notice differences in levels of assertiveness when a yes or no answer is expected.

Explanation:

The question asks for a supporting detail about less - assertive cultures. The passage states that members of less - assertive cultures view members of highly assertive cultures as rude, tactless, etc. This is a characteristic related to less - assertive cultures. The other options are about highly assertive cultures or general statements about assertiveness differences.

Answer:

On the other hand, members of less - assertive cultures often view members of highly assertive cultures as rude, tactless, inconsiderate, and even uncivilized.