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Question
#4 at her new part - time job, emma notices that her coworker, kenji, rarely makes direct eye contact when speaking. she as confident. later, emma learns that in kenjis culture, avoiding direct eye contact is a sign of respect. what does this scen
a. people often interpret behaviors through their own cultural background, which can lead to misunderstandings.
b. avoiding eye contact always means a person is not confident.
c. good communication happens without asking about cultural differences.
d. people should always adapt the most popular communication style.
Emma initially misinterpreted Kenji's lack of eye - contact as a sign of lack of confidence based on her own cultural understanding. Later, she learned it was a sign of respect in Kenji's culture. This shows that people often interpret the behavior of others through their own cultural lens, which can cause misunderstandings. Option B is incorrect as avoiding eye - contact doesn't always mean lack of confidence. Option C is wrong because good communication often requires awareness of cultural differences. Option D is not relevant as the scenario is about cultural misinterpretation, not adapting to a popular communication style.
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A. People often interpret behaviors through their own cultural background, which can lead to misunderstandings.