Question

a small commuter airline keeps records of complaints received from its customers. complaints for last month are listed in the following table. what percent of the complaints are due to the category tickets cost too much? round your answer to two decimal places, if necessary.
customer complaints
type of complaint | frequency
tickets cost too much | 26
stewardess did not provide blankets | 4
schedules not convenient | 29
plane often late | 33
seats too stiff | 6
airplane too hot | 21
airplane too cold | 14
poor reservation system | 10
plane interior looks shabby | 8

Explanation:

Step1: Calculate total complaints

Add all frequencies:
$26 + 4 + 29 + 33 + 6 + 21 + 14 + 10 + 8 = 151$

Step2: Compute percentage for target category

Divide target frequency by total, multiply by 100:
$\frac{26}{151} \times 100 \approx 17.22$

Answer:

17.22%