Question

19 how do natural disasters impact emergency services? a. they increase ones access to services b. they decrease ones access to services c. they can be controlled by health services d. they have no effect on health services
20 why might someone use an \i\ message? a. to blame the receiver b. to effectively end a conversation c. to emphasize their personal perspective d. to limit the need for active listening
21 which of the following is the best journaling tip? a. get a book, and a pen b. make sure your pages look clean and organized c. go with the flow and make it fun

Explanation:

1. Natural disasters often disrupt infrastructure and resources, making it harder for people to access emergency services. So they decrease one's access to services.
2. An "I" - message is used to communicate one's own feelings and perspectives without blaming the other person. It emphasizes one's personal perspective.
3. When journaling, the best approach is to be flexible and enjoy the process. Going with the flow and making it fun is a good tip compared to just getting materials or focusing on the appearance of pages.

Answer:

1. B. They decrease one's access to services
2. C. To emphasize their personal perspective
3. C. Go with the flow and make it fun