QUESTION IMAGE
Question
during a busy lunch shift, a fast - food worker runs out of a popular menu item. what decision - making process ensures customer satisfaction? (1 point)
ignore customer requests
refuse to suggest alternatives
tell customers to wait indefinitely
offer alternative menu options quickly
Ignoring customer requests, refusing alternatives, or telling customers to wait indefinitely will likely decrease satisfaction. Offering alternative menu options quickly addresses the unavailability and helps meet customer needs.
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Offer alternative menu options quickly