Question

question 11
match the term to the definition below:
an interconnected system of approaches designed to meet the goal of retailing, which is to provide customers with the merchandise and services they want.
a. retail ecosystem
b. distribution channel
c. multichannel retailing
d. omnichannel retailing

question 12
match the term to the definition below:
a model that provides several means for customers to interact with the store or services. under this model, several channels, such as online or in - store, are offered but they are not systematically connected to each other.
a. retail ecosystem
b. distribution channel
c. multichannel retailing
d. omnichannel retailing

question 13
match the term to the definition below:
a model that provides several means for customers to interact with the store or services where each channel is integrated together to create a seamless experience.
a. retail ecosystem
b. distribution channel
c. multichannel retailing
d. omnichannel retailing

question 14
match the term to the definition below:
the network of businesses or intermediaries through which a good or service passes until it reaches the final buyer
a. retail ecosystem
b. distribution channel
c. multichannel retailing
d. omnichannel retailing

Explanation:

Question 11

The definition is about an interconnected system for retailing to meet customer needs. "Retail Ecosystem" fits as it's a system of approaches for retail goals.

The model has multiple channels (online, in - store) that are not systematically connected. "Multichannel Retailing" provides multiple interaction means without full integration.

The model integrates channels for a seamless experience. "Omnichannel Retailing" focuses on integrated channels for seamless customer interaction.

Answer:

a. Retail Ecosystem

Question 12