Question

question 28 (1 point) which of the following is a financial performance measure at an organizational level? cost of quality revenue and profit budget variance labor and material costs question 29 (1 point) measures of ____ focus on an organizations people and infrastructure. goods and service design flexibility customer and market service quality innovation and learning question 30 (1 point) in the context of the triple bottom line ____ sustainability measures include corporate ethics and governance. environmental social economic political

Explanation:

• Question 28: Revenue and profit are key financial performance - measures at an organizational level as they directly reflect financial success. Cost of quality is more related to quality management, budget variance is a control measure, and labor and material costs are cost - components.
• Question 29: Innovation and learning measures focus on an organization's people (skills development) and infrastructure (learning systems). Goods and service design flexibility is related to operations, customer and market is about external focus, and service quality is about customer satisfaction.
• Question 30: In the triple bottom line, social sustainability measures include corporate ethics and governance as they deal with the impact on society and stakeholders. Environmental measures relate to nature, economic measures are about financial aspects, and political is not a part of the triple bottom line in this context.

Answer:

Question 28: B. Revenue and profit
Question 29: D. innovation and learning
Question 30: B. social