Question

chapter 12: cleaning and sanitizing

1. what step must managers take after creating a master cleaning schedule and training staff on how to use it?

a. monitor the cleaning program.
b. determine what should be cleaned.
c. determine who should do each task.
d. time staff on how long they take to clean.

1. what is the first step to developing an effective cleaning program?

a. hire cleaning personnel.
b. create a master cleaning schedule.
c. identify cleaning needs in the operation.
d. purchase cleaning supplies and protective gear.

1. when must chemical sanitizers be available?

a. when the operation is open to the public
b. during all hours of operation
c. at the beginning of each shift
d. before a shift ends

Explanation:

1. After creating and training on a cleaning schedule, monitoring is key for effectiveness.
2. Identifying needs precedes hiring, scheduling, and purchasing in program - development.
3. Chemical sanitizers should be available throughout operation for hygiene.

Answer:

1. a. Monitor the cleaning program.
2. c. Identify cleaning needs in the operation.
3. b. During all hours of operation