Question

1. the competent standard for crisis intervention means (pick one)

select one:
a. the staff person uses communication techniques that match the individuals motive for assault/aggression - successfully intervening on a verbal level.
b. the staff person communicates in a threatening way.
c. the staff person communicates in a way that is ineffective.

Explanation:

In crisis - intervention, effective communication is key. Using communication techniques that match the individual's motive for assault/aggression and successfully intervening on a verbal level is a competent standard. Threatening communication is counter - productive and ineffective communication does not meet the standard.

Answer:

a. the staff person uses communication techniques that match the individuals motive for assault/aggression - successfully intervening on a verbal level.