part b—directions: for each of the following statements, select the word, or group of words, that best completes the statement. in the answers column, write the letter corresponding to the answer selected.

1. which of the following would not be a part of strategic planning? (a) mission, (b) goals, (c) strategies, (d) department work assignments.
2. to be effective, goals should be (a) general rather than specific, (b) slightly higher than can be realistically achieved, (c) independent from all other goals, (d) meaningful.
3. one type of financial planning tool is a (a) goal, (b) budget, (c) standard, (d) schedule.
4. guidelines used in making decisions regarding specific, recurring situations are known as (a) policies, (b) procedures, (c) standards, (d) goals.
5. the management function responsible for arranging resources and relationships between departments and employees and defining the responsibility each has for accomplishing the job is (a) planning, (b) organizing, (c) staffing, (d) controlling.
6. an illustration that shows the structure of an organization and the relationships among workers and divisions of work is (a) a schedule, (b) a strategic plan, (c) an organization chart, (d) an operational plan.
7. companies that have started using work teams and that involve employees in planning and decision making have found that span of control (a) must be decreased, (b) can be increased, (c) is no longer needed, (d) is not affected.
8. the organization in which all authority and responsibility can be traced directly from the top executive to the lowest employee level is the (a) line organization, (b) line-and-staff organization, (c) matrix organization, (d) decentralized organization.
9. specialists are available to give advice and assistance to managers in the (a) line organization, (b) line-and-staff organization, (c) matrix organization, (d) decentralized organization.
10. a few top managers do all major planning and decision making in a (a) line organization, (b) line-and-staff organization, (c) centralized organization, (d) decentralized organization.

Question

part b—directions: for each of the following statements, select the word, or group of words, that best completes the statement. in the answers column, write the letter corresponding to the answer selected.

1. which of the following would not be a part of strategic planning? (a) mission, (b) goals, (c) strategies, (d) department work assignments.
2. to be effective, goals should be (a) general rather than specific, (b) slightly higher than can be realistically achieved, (c) independent from all other goals, (d) meaningful.
3. one type of financial planning tool is a (a) goal, (b) budget, (c) standard, (d) schedule.
4. guidelines used in making decisions regarding specific, recurring situations are known as (a) policies, (b) procedures, (c) standards, (d) goals.
5. the management function responsible for arranging resources and relationships between departments and employees and defining the responsibility each has for accomplishing the job is (a) planning, (b) organizing, (c) staffing, (d) controlling.
6. an illustration that shows the structure of an organization and the relationships among workers and divisions of work is (a) a schedule, (b) a strategic plan, (c) an organization chart, (d) an operational plan.
7. companies that have started using work teams and that involve employees in planning and decision making have found that span of control (a) must be decreased, (b) can be increased, (c) is no longer needed, (d) is not affected.
8. the organization in which all authority and responsibility can be traced directly from the top executive to the lowest employee level is the (a) line organization, (b) line-and-staff organization, (c) matrix organization, (d) decentralized organization.
9. specialists are available to give advice and assistance to managers in the (a) line organization, (b) line-and-staff organization, (c) matrix organization, (d) decentralized organization.
10. a few top managers do all major planning and decision making in a (a) line organization, (b) line-and-staff organization, (c) centralized organization, (d) decentralized organization.

Accepted Answer

### Question 1
# Brief Explanations:
Strategic planning includes mission, goals, strategies. Department work assignments are operational, not strategic. So (d) is correct.
# Answer:
(d) department work assignments

### Question 2
# Brief Explanations:
Effective goals should be specific, measurable, achievable, etc. "Slightly higher than can be realistically achieved" is not effective. So (b) is correct.
# Answer:
(b) slightly higher than can be realistically achieved

### Question 3
# Brief Explanations:
Budget is a financial planning tool (allocates financial resources). Goal, standard, schedule are not financial planning tools. So (b) is correct.
# Answer:
(b) budget

### Question 4
# Brief Explanations:
Procedures are guidelines for recurring situations. Policies are broader, standards are for quality, goals are objectives. So (b) is correct.
# Answer:
(b) procedures

### Question 5
# Brief Explanations:
Organizing function arranges resources and defines relationships. Planning is goal-setting, staffing is hiring, controlling is monitoring. So (b) is correct.
# Answer:
(b) organizing

### Question 6
# Brief Explanations:
Organization chart shows structure and relationships. Schedule is timing, strategic plan is long - term, operational plan is short - term. So (c) is correct.
# Answer:
(c) an organization chart

### Question 7
# Brief Explanations:
Work teams increase span of control (more employees per manager as teams self - manage). So span can be increased. So (b) is correct.
# Answer:
(b) can be increased

### Question 8
# Brief Explanations:
In line organization, authority flows directly from top to bottom (each employee has one supervisor). Line - and - staff has staff for advice, matrix has multiple bosses, decentralized has spread authority. So (a) is correct.
# Answer:
(a) line organization

### Question 9
# Brief Explanations:
In line - and - staff, specialists (staff) give advice to line managers. Line does operations, matrix has multiple bosses, decentralized spreads authority. So (b) is correct.
# Answer:
(b) line - and - staff organization

### Question 10
# Brief Explanations:
In decentralized organization, top managers delegate planning and decision - making. Line has direct authority, line - and - staff has staff, centralized has top - down control. So (d) is correct.
# Answer:
(d) decentralized organization

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