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question 5 of 10
troubleshooting differs from diagnosis in that ____.
a. troubleshooting recognizes only one possible cause
b. troubleshooting is an educated guess about what is causing a specific problem
c. troubleshooting focuses on how to fix the problem
d. troubleshooting doesnt have to do with actually fixing the problem
Diagnosis is about identifying the cause of a problem. Troubleshooting goes beyond identification and focuses on the steps to resolve the problem. It's not just about recognizing a cause (A is wrong), not just a guess (B is wrong), and it is related to fixing the problem (D is wrong).
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C. troubleshooting focuses on how to fix the problem